Installation and Troubleshooting
Discover what the Installation & Troubleshooting characteristic available together with the Virtual Private Servers and the dedicated servers entails.
One of the common reasons to get a server of your own is that you'll have 100 % control over the software environment and you can install anything you'd like. This will enable you to run programs that need specific software to be present on the hosting server, which is not possible with a shared Internet hosting server in which you'll be able to install software just within the account, but not on a root level. In case you're not very familiar with this type of matters, nonetheless, you may come across difficulties as managing a hosting server of your own differs from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our admins can take care of different tasks that should be done or can resolve a variety of problems that you might face.
Installation and Troubleshooting in VPS
The upgrade can be acquired for any of the virtual private server
solutions regardless of the Operating System and CP which you have selected or the task that you need to be performed as our admins will aid you with anything associated with the software on the hosting server. This includes, but is not limited to, installing third-party applications, setting up server options, troubleshooting scripts if they do not function properly, and so on. The upgrade features an hour of work and if a particular task requires less time, the rest of the minutes shall be available for the future and shall be listed inside the VPS billing Control Panel. You may use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which provides half an hour of custom work on your server. Thus, you could work on your websites without needing to worry that you won't be able to use some program or losing time on technical issues.
Installation and Troubleshooting in Dedicated Hosting
In the event that you require our upgrade for any reason, you can add it to your dedicated server
with a few mouse clicks through the billing CP or if you will require some custom work on the machine the moment it's put in place, you can acquire the upgrade during the signup process and tell us what do you require to be done, so everything shall be ready once your machine is up and running. Sixty minutes of custom work are included to your account every time you order the upgrade, so you can employ this service as many times as you need. If some task requires less time to be finished, you'll not lose the remaining minutes and they'll be available for future tasks. Our upgrade will enable you to focus on creating and promoting your sites without spending time on maintaining the dedicated server or the software set up on it. You may take full advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with aren't enough to execute all tasks that you require.