1 hour ticket response
Our team of technicians is dedicated to offering quick answers to all your questions. We will review your client support ticket the minute it’s been delivered and will reply back with a solution within less than 60 minutes after the technical support ticket submission. In reality, our average tech support ticket response time is twenty minutes.
A Top–Quality Tech Support Service
Each member of our customer service staff has lots of years of experience in the cloud services market and most of them have worked for us for at least five years. They are all ready to respond to all your questions in the most proficient way possible.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how you can use a particular feature, we have incorporated a truly user–friendly Help Center section in our Control Panel. You can browse through an extensive collection of web hosting account management articles and website administration articles, consult the F.A.Q. section or check out our educational video tutorials.