A 99.9% Server Uptime
The benefit of building your own cloud hosting platform is that you don’t have to be worried about compatibility issues – you design a given set of software tools in such a way as to work with a specific set of hardware parts. The end result is something a whole lot more steady and dependable, as there are less potential chances of failure. We have set up our cloud hosting system atop time–tested hardware parts along with a significantly customized version of SELinux in an attempt to set up an exceptionally riskless environment for your own websites.
That is the reason why, with each of our cloud services packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on top–notch hardware elements made by Juniper. What’s more, on each single router, we have put a firewall with an advanced algorithm in order to filter all shady requests.
Therefore, in each of our data centers – in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your hard–earned money at stake, you cannot feel truly secure. For this reason, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel satisfied with our web hosting service or if you need to use an even more powerful web hosting solution, like a VPS or even a dedicated hosting services – you will receive a full refund, without hidden costs or reimbursement taxes.
24/7 Technical Support
We’ve mindfully hand–picked each individual member of our 24x7 support staff to ensure that we can offer the best possible technical support service that you can get. Each of our techs has lots of years of experience dealing with hosting accounts behind his back, hence they know very well what they are doing. What’s more, they are at your disposal 24–7 – you will be able to get in touch with them whenever you want and they will reply to you as soon as possible.
Their average response time is well under twenty minutes, while with many other hosting suppliers you are forced to wait for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered in under sixty minutes.